Student Emails

Click here to go to your OP WindowsLive login

Your user name is on your ID card, and your password is on your OP invoice.

Student IT Service Desk

Phone 0800 POLY IT (7659 48) or email itss@tekotago.ac.nz.

OP's student service desk provides IT support for both onsite and distance students.

·         For distance students we provide remote support for IT questions and issues over the phone or using remote support tools.

·         For onsite students call over to the open access suite or use the helpdesk phones located in most computer suites

 

Support is provided for the following learning systems:

·         Blackboard

·         Elluminate

·         Student Email

 

Support is provided to explain/resolve any issues with the following:

·         Student Email

·         Login/passwords

·         Polytechnic wireless network for Windows and Mac

·         Student Portal services

 

The student service desk is providing a drop in service for laptops and desktop machines for a fee.

·         Virus checking $40

·         Reinstalling the O/S $90.00

·         Recovery Disks $30.00

·         Driver issues

·         System File issues

·         Instruction on Backing Up Data

 

Provide students with:

·         Free software i.e. virus protection

·         A retailer for software needs .

·         A place for hardware repairs

 

Hours of support and location

·         9 am to 9 pm 7 days a week

·         Open Access suite