A-Z Guide

ACCOMMODATION

Where you live makes a big difference to your student experience. We’ve got
lots of great accommodation options including Te Pā Tauira (OP Student Village).
For more info, check out opsa.org.nz/information/accommodation.
And please come and see us if you need help to sort your budget before signing
a tenancy agreement.

Problems or tenancy issues?
Contact OPSA or Dept. of Building and Housing Tenancy Services
0800 83 62 62
dbh.govt.nz/tenancy-index

BICYCLES

These are a great way to get around. No carbon footprint or parking hassles!
Borrow a ‘Poly-bike’ free of charge from the Sargood Centre, Art School
reception or Customer Services in The Hub.
And check out ‘Crooked Spoke’ and the ‘Valley Community Workspace’
Facebook pages for community bike workshops/sources of second-hand bikes.

BLUES SPORTING AWARDS

OPSA recognises those individuals who have achieved sporting excellence
at local, national and often international levels.

Qualifying period is from 1 October 2021 – 30 September 2022.

BUDGET ADVICE

Get immediate confidential help with your personal budget and access
to emergency funding (if applicable). Just call into OPSA to discuss your
needs – OPSA is a satellite service of Financial Capability Charitable Trust
(Dunedin Budget Advisory Service).

CAMPUS CHAPLAINS

03 479 3743
chaplain@otago.ac.nz
H106 or Student Success in The Hub

Campus Chaplains are people who can walk alongside you on life’s journey.
Wherever you are on that journey, highs or lows, we consider it a privilege to be
part of that.

We are here to listen and walk with you through whatever issues are important
to you, regardless of whether you consider yourself spiritual, religious, or neither.
Our services include:
– Someone to listen
– Support for those grieving
– Practical life advice
– Adjusting to student life – how do I fit in?
– Spiritual and religious guidance
– Prayer and blessing.

CAMPUS COP

We want to ensure our campus is a safe and secure place for everyone to enjoy.
You might see members of the Campus Watch staff walking around the OP and
Uni Campus and you can also access the following security services:

John Woodhouse
021 190 5950
Proctor’s Office
Security Centre, St David Street, Dunedin
+64 3 479 48
campus.cop@otago.ac.nz

CENTRAL OTAGO CAMPUS

11 Bannockburn Road, PO BOX 16, Cromwell
0800 765 9276 / 03 445 9900
central@op.ac.nz

At Central, we encourage you to study at your pace – in our space. Common rooms on campus
are a great social hub to catch up with friends over a coffee, or to just take some time out of a busy
day of classes. There is free Wi-Fi available across campus and I.T. support for all our students.

OPSA at Central Otago
Our Central Otago students need to nominate a student who will act as a programme rep for each
full-time programme. OPSA will then keep in touch with them via phone/email. Feedback from
these reps will help administer your campus funds which provide student services, amenities and
activities. So, make sure you nominate and vote!

Campus office hours
Monday – Friday
8.00am – 5.00pm
Drop in for any queries or questions you have, or to do some photocopying.
Facilities on campus

– Kitchen/common room – microwaves, fridge, stereo and filtered, chilled water. Please bring your
own cup. No smoking on campus.
– Library: campus collection of books and journals for Central Otago programmes. Requests from
the Robertson Library delivered in two days. Internet and database searching available. Relevant
collections based in Wanaka classroom for duration of programme.
– Computer suite: open Monday – Friday, 8.00am – 9.00pm, and Saturday – Sunday,
8.00am – 5.00pm.
– Outdoor furniture
– Ample car and cycle parking

Student Support
Central Otago’s Student Success team will give you the support and guidance you need to make
the most of your time as a student. We offer support to all students, as well as career guidance and
work placement opportunities.

Our Chaplain, Steve Downey, is located in Dunedin but is happy to visit the Central Otago campus
on request. Steve offers a service that is inclusive, non-judgemental and free to all students.
Contact Steve on 03 972 7124 or email chaplain@op.ac.nz

We also offer counselling on-site every Monday between 12.30pm – 4.30pm.
Email admin@thriveservices.org.nz or call 0800 292 988 to make an appointment.

Student Health
Cromwell: Cromwell Medical Centre, 182 Waenga Drive, Cromwell, 03 445 1119
Wanaka: Aspiring Medical Centre, 23 Cardrona Valley Road, Wanaka 03 443 1226
Queenstown: Queenstown Medical Centre, 9 Isle Street, Queenstown 03 441 0500
If you live in Central Otago and your medical centre is not one of the above, please talk to the
Central office staff at the start of your programme so we can sort something for you.
Student ID or Community Services Card required for medical consultations. Out of hours
consultations charges will apply.

Sporting facilities
Cromwell boasts a range of excellent facilities, including:
– Heated pool (subsidised tickets available at both Cromwell and Wanaka pools on production of
your Student ID card)
– Squash courts
– Golf course
– Sports clubs
– Central to five ski fields.

Pre-School Centre
03 445 0632
Hours: 8.00am – 5.30pm
Suitable for 6 month – 7 year olds, Molyneux Educare is adjacent to the Molyneux Avenue entrance
to our campus

COLLEGE AND PROGRAMME REPRESENTATIVES (REPS)

Full-time programmes from each school will be asked to nominate at least two
students to represent you during the year. These reps will be your ‘voice’.

Programme Reps can also be nominated as a College Rep who will be
members of the OPSA Advisory board. Programme Reps can also be
nominated as a College Rep. These students will be members of the OPSA
Advisory Board. All Reps will be able to help you and will represent your views,
concerns and thoughts

COMMUNITY LAW CENTRE

03 474 1922
communitylawotago.com
opsa.org.nz/information/community-law-centre

The Community Law Centre offers free legal advice and information in the
following areas: traffic, employment, tenancy, police, consumer/debt, criminal,
ACC, neighbours, govt. departments and family matters.

Contact details
– Open by appointment only (please check website for opening hours).
– To make an appointment, ring the number above or, if calling from within
the Otago province, call 0800 169 333, or email reception@dclc.org.nz
For general legal information, check communitylaw.org.nz/legal-information

COMPOST (PŌPOPO)

Composting food scraps and growing kai with that compost is the focus of
Pōpopo – The Wormporium, our campus compost project. All organic materials
collected on campus are composted on site! You can also come and learn
about compost, soils, waste management, and get hands-on experience
applying sustainability. Collaborators from any programme area are very
welcome.

Need a compost solution for your flat? Contact compost@op.ac.nz or visit
our Pōpopo webpage.

COUNSELLING

This is a free and confidential service for all OP students.

Our Counselling rooms are located in F131/132/133 – these are just past the
OPSA Office in The Hub (Dunedin Campus). Appointments are available during
weekdays (9.00am – 5.00pm) and we do our best to offer you an appointment
within a week of your request.

Please make an appointment using our online booking system which you can
find at studentservices.op.ac.nz/home/student-success (remember to
confirm ‘Book’ at the end of the online booking form).
Or, you can make an appointment by emailing studentsuccessdn@op.ac.nz

If you’re located at our Central Otago Campus and wish to make an
appointment, please contact cotadvisors@op.ac.nz

CUSTOMER SERVICES

The Hub Atrium

03 474 7293 or 0800 762 786

Customer Services is your first point of contact – we can assist with application
or enrolment enquiries and connect you with all areas of OP as required.

We offer help with:
StudyLink, payments, international admissions, graduation, lost property,
visitor parking and any general enquiries you might have.

DIGITAL SCREENS

OP have digital screens/TVs on lots of the walls around campus. These have
info about events, food venues, campus notices and loads more.

DISCOUNTS

OPSA organises student discounts in the Otago area. Most require you to show
your ID card https://www.opsa.org.nz/information/discounts/

Grab your free Radio One discount card at OPSA.

DOGS ON CAMPUS

Dogs must be in a controlled environment and kept under appropriate control
at all times.

Any dog that is not under control, causes a health and safety related concern or
has an instance of unsatisfactory animal behaviour will no longer be allowed on
an Otago Polytechnic site.

Dogs are only permitted in shared environments provided all staff and students
in the workspace have consented. Dogs must not be allowed in shared spaces
where food is prepared or eaten.

EDEN CAFE

Our Café in The Hub – with Fair Trade tea and coffee in reusable cups! We also
have our student training café (AKO) on campus and Eden’s sister café, Hīnaki,
in Ōwheo/O Block. Lots of options for your caffeine/sugar cravings!

ELECTRONIC DEVICES

Due to disruption and distraction, mobile phones and other electronic devices
must be completely turned off while in class, on course-related activities and in
changing areas i.e. texting, pixting or photographing from a mobile telephone,
PDA or camera is not permitted.

Exceptions to this rule may occur only with the express permission of the
lecturer and this must be obtained prior to commencement of a class or activity.

Devices must be turned off and stored in bags at the front of the room during
assessments (such as tests and exams).

EMAIL

Your student email address will be printed on your ID card. Please make
sure you activate this prior to registering your card at the Robertson
Library. You should check your email regularly to avoid missing out on
important information.

EVENTS

Organising a programme or college event? OPSA can help with your budget and
organisation, and if necessary, handle your ticket sales and pay your accounts!
Bookings for catering and venue hire should be directed to functions@op.ac.nz

FACEBOOK

Like us on Facebook – this is where all the action is happening, and you’ll
receive frequent updates on trips, tours, services, events, jobs, discounts
and more!

opsa.org.nz/facebook

FAIR TRADE

We’re a Fair Trade campus. That means every time you purchase a tea, coffee
or hot chocolate from one of our campus cafés, you are supporting people in
developing nations with fair wages, wage security and support with education
and sustainable farming.

FINANCIAL SUPPORT AND ADVICE

Student Hardship

OPSA operates a Student Assistant Fund which can help you if you find
yourself in unforeseen financial difficulty. Each case is individually assessed by
a Committee in a confidential manner – forms available at OPSA or online:
opsa.org.nz/support/grants-and-hardship/

Emergency Funding
If you find yourself without food or need help through a ‘rough patch’ – come
and chat to OPSA about how we can help you out in the short term (strictly
confidential service – no appointment necessary).

FOOD / FRIDGE / FREEZER

Located in The Hub near the ‘free’ bins – please help yourself if you need food
(and donate any food you can, if possible, to help fellow students).

FREE BINS / FREE CLOTHING RACK

Located in The Hub – feel free to take anything of use – we welcome all
donations of unwanted goods or clothing (no rubbish or dud electrical goods
though thanks).

GRADUATION AWARDS

Every year, we invite you to nominate a graduating student for an award
who has been an inspiration to study with etc. Forms are available at OPSA
or online:

opsa.org.nz/support/graduation-awards/

GRANTS

Exhibition or study, recreation or social, travel and promotional grants.

– OPSA has a contestable fund that any programme, class or group
may apply for.
– A request form will need to be filled out and signed by the current
Programme Rep.

opsa.org.nz/support/grants-and-hardship/class-grants/

Development Grants
Grants may be made at the discretion of the OPSA Advisory Board for any
student or group who may require some financial help with a special ‘one-off’
project or event.

HARASSMENT AND BULLYING PREVENTION AND MANAGEMENT

You have the right to study in a harassment free environment.

Harassment can be:
– Verbal behaviour – saying things to or about a person, or talking within the
hearing of others about subjects that may be offensive
– Written or visual behaviour – writing, drawing, taking or displaying pictures
(includes use of computer, PDA, other electronic devices, text pixt)
– Physical behaviour – inappropriate touching, gestures or standing too close
– Behaviour that is hurtful, unwelcome or offensive to the person receiving it.

Harassment may be sexual in nature or based on that person’s gender, race,
colour, age, disability, physical appearance, marital or family status, religion,
political opinion or sexual orientation.

If you have a concern or complaint, names of trained harassment support
people are displayed throughout OP or, you can contact any lecturer, Head of
programme or college, Hall Supervisor or Residential Assistant, HR Advisor
or OPSA.

HAUTŪTANGA

Hautūtanga is OP’s informal student leadership incubator program. Hautūtanga
supports you to make an impact in your community and grow your leadership
and sustainability capabilities.

Contact finnb@op.ac.nz for more information.

HUB

The Hub is located on the ground floor of H Block, at our Dunedin Campus.

It’s the main social and meeting space on campus, and this is where you’ll find
Eden Café.

There’s comfy seating, tables, meeting rooms, computer/study stations, printers
and a small kitchen for student use. You can also access Student Support
Services (Student Success team), I.T. Services, our Chaplain, Customer Services
and Te Punaka Ōwheo (our Māori Student Centre) here. Plus, this is where you’ll
find the OPSA desk and staff.

I.T. SUPPORT SERVICE DESK

We can provide support and advice for most I.T. difficulties you may encounter
on Windows or Apple computers, including the computers you might be using
from home.

Location
The Hub, Room H107
Visitors most welcome – no appointment needed
Hours
Monday – Friday (fully-staffed)
8.00am – 5.00pm
Monday – Friday (one staff member on duty)
5.00pm – 9.00pm
Sunday (one staff member on duty)
1.00pm – 5.00pm
Closed public holidays
Extended support hours begin in February and close in November.

Contact us
0800 765 948
servicedesk@op.ac.nz
Distance students – please remember we’re here to help if you should need it!
Printing and copying process
Paper Cut is used to manage all network printing. Every print job that you
submit is analysed and charged according to – number of pages, size, colour,
duplex etc.
You can log into the photocopiers using your OP student details and access
copying, and scanning services. All copying and printing is charged from your
Paper Cut account.
Scanning documents sent to your student email is free to use from these same
selected copiers.

You can top up your prepaid account at these locations:
– Customer Services in The Hub for cash or EFTPOS top-ups
– Top-up online – op.ac.nz/hub/printing
Accepted payment methods: Visa, Mastercard, UnionPay.

Wireless access
OP has provided wireless access so you can use your own network connected
devices, (such as laptops, smart phones, and tablet computers).
For information about the OP EduRoam Wi-Fi network, check out:
https://studentservices.op.ac.nz/it-support/eduroam-wi-fi-network/
Student email and free Microsoft Office
To access the Windows Office 365 service, check out ‘My email’ at
https://www.op.ac.nz/hub/
Direct Link to Office 365: http://mail.student.op.ac.nz
You can download a full version of Microsoft Office from your Office 365
account, which will be licensed for as long as you are a student at OP.
Both Windows and Apple versions are available at:
https://studentservices.op.ac.nz/it-support/office-365/

Printing from your own laptop
You can print directly to the OP copiers from your own laptop, provided
your laptop:
– is connected to the EduRoam Wi-Fi network
– you have the MPrint software installed on your laptop
– you have money on your Paper Cut account.
When you print using MPrint, you have 48 hours to release your print job from
any of the OP copiers, otherwise the print job is deleted. You won’t be charged
until the print job is printed out.
For Windows laptops: https://studentservices.op.ac.nz/it-support/printfrom-a-windows-laptop/
For Apple laptops: https://studentservices.op.ac.nz/it-support/print-froman-apple-laptop/
Remote access: RDS
RDS is a service that provides remote access to the OP network. This means
you can study off-site, such as from home, or use specific software on your own
computer.
How to set up RDS: studentservices.op.ac.nz/it-support/
remote-access-rds/

ID CARDS

ID cards are processed at the OPSA desk (The Hub, Dunedin Campus).

This card will be your access to:
– Robertson Library (ID barcode will need to be activated at the Library)
– UNIPOL gym and recreation facilities (University Plaza)
– OUSA Clubs and Societies Centre (Albany Street)
– OP Student Health and Counselling
– Discounts throughout the country
– Door access to some buildings
– Please note: some programmes may not charge a Student Services fee,
so an alternative ‘access’ card is available for library and computer services.

To get your ID card:
– Dunedin students – bring photo ID if you are a new student
– Distance students – email your details (including ID number, name and return
address) and attach a photo in jpg. format (plain background, no sunglasses
or hats) to idcards@op.ac.nz

IMPORTANT DATES

This page on the OP website lists semester start and end dates, public holidays, and graduation
dates – op.ac.nz/students/importantdates/

Some programmes may have different start and end dates so be sure to check with your lecturer
if you need to arrange flights etc.

Orientation happens in late February/early March and events are held on the OP campus,
the University of Otago Campus and around town.

OPSA also has a range of meetings, including an Annual General Meeting, throughout the year
and nominations open/close for the Advisory Board positions in March. Job descriptions for all
the positions can be found on the OPSA website. Get involved to have your say!

INTERNATIONAL STUDENTS

Kia ora – greetings and welcome to you all – please refer to information provided
by your International Advisory Team on campus.

JOBS

Student Job Search (SJS) is a not-for-profit organisation, dedicated to helping
students find work while studying. Thanks to OPSA, Student Job Search is
100% free for you to use.

SJS will connect tertiary students looking for work with employers who are
looking for talent. We can help you find work during the semester or over the
summer holidays and advertise a range of different jobs to suit your study
schedule and experience.

New to SJS? Register online now to start your job hunt!
sjs.co.nz
0800 757 562

JUSTICES OF THE PEACE (JP)

OP has Justices of the Peace (JPs) on campus who can assist with witnessing
signatures, certifying documents and recording declarations or affidavits.
JPs are “people of good sense, character and integrity” in the community
appointed by the Governor General to work in an unpaid capacity to assist
the public.

All JPs are available by appointment only.

Kevin Tansley
Principal Lecturer, College of Engineering, Construction and Living Sciences
L Block, Anzac Avenue, Dunedin Campus, Otago Polytechnic
Kevin.Tansley@op.ac.nz
Dr Karole Hogarth-Caulfield
Principal Lecturer, School of Nursing
H210, H Block, Cnr Forth St and Union St East, Dunedin Campus,
Otago Polytechnic
Karole.Hogarth@op.ac.nz 03 470 3902

Steve Downey
Chaplain, Student Success Team
The Hub, H Block Cnr Forth St and Union St East, Dunedin Campus,
Otago Polytechnic
Steve.Downey@op.ac.nz

Important information for your JP appointment
– Our JPs are first and foremost committed to their paid roles at OP.
Sometimes this may mean that their work commitments need to take priority.
– It is your responsibility to have your documents organised prior to your
JP appointment. This means you need to bring original documents and
photocopies that you would like verified. Please do not pre-sign any
documents before your visit.
– When you make your appointment, please indicate the type of JP service you
are seeking e.g. “affirmation” or “certification of documents”. This enables the
JP to prepare for your appointment appropriately and provide you with the
best possible service.
– If you are unable to make an appointment with one of our JPs, you may wish
to attend a ‘no booking required’ JP Clinic available on Wednesdays from
9.00am – 1.00pm in the University Information Services Building (near the
Central Library) and Saturday mornings from 10.00am – 12.00pm at Citizens
Advice Bureau, Rodgers House, Ground Floor, 155 Princes St, Dunedin.

KIDS ON CAMPUS

Please be considerate – the presence of kids in the classroom may affect the
teaching and learning environment for others. It’s important to get permission
from lecturers in the exceptional circumstance of needing to bring your child
to class.

LEADERSHIP

Leadership in our student community is nourished through formal structures like
OPSA, but also through initiatives such as Hautūtanga https://www.op.ac.nz/
hub/student/haututanga-ops-student-leadership-incubator/
Contact finnb@op.ac.nz for more information

LEARNING ADVISORS

The Hub
0800 762 786
studentsuccessdn@op.ac.nz

We offer individual face-to-face and online appointments, group tutorials
and email support to develop the following:
– Being an effective learner (study skills, interpreting instructions and
marking schedules)
– Research strategies
– Academic writing, including clarity of expression, paraphrasing
and referencing
– Oral presentations
– Basic numeracy

Appointments can be made by phone/email or online at
studentservices.op.ac.nz

LIBRARY SERVICES

Robertson Library
135 Union Street, Dunedin (Opposite G block)

Support your learning by using the resources, facilities and services at the
Robertson Library.

Borrow from the collection (using your current OP ID card) and access a wealth
of quality research online with your student username and password.
Use the student computers, printing, copying and scanning facilities. OP Wi-Fi
is also available.

Study on your own, book a group room (book online) or make use of the
kitchenette facilities and vending machines in the common room area.
Studying at a distance or from another OP Campus? No problem! Make use of
the Library service for distance learners, and get library resources delivered free
of charge within New Zealand.
Friendly, helpful staff are available in the Library or contact them online. Subject
Librarians can help you find the research you need for a particular assignment.

Contact details
03 479 3793
ask.library@otago.ac.nz
studentservices.op.ac.nz/library
LibChat: link to LibChat from the Library catalogue (8:30am – 5.00pm, Monday
– Friday) https://www.otago.ac.nz/library/m/calendar.php/?library=Robertson
Library Tour online: studentservices.op.ac.nz/library/library-tour/
Library Catalogue (Library Search | Ketu): https://otago.hosted.exlibrisgroup.
com/primo-explore/search?vid=OTAGO
Subject Guides: studentservices.op.ac.nz/library/subject-guides/
Distance Learners: studentservices.op.ac.nz/library/distance-learners/

LIVING CAMPUS GARDENS

Forage for vegetables, fruit and herbs – look out for the ‘pick me now’ signs or
ask the friendly horticulture staff for help.

For Living Campus Tours and Workshops, please contact us:
kim.thomas@op.ac.nz 021 735 498
lisa.burton@op.ac.nz 021 735 209

LOST PROPERTY

All lost property from campus is returned to OPSA. We operate a lost property
register, so if you find any item, please hand it in to the OPSA desk. Or, check to
see if we have your missing item.

Lost property from the Robertson Library will be sent to the OUSA office at the
University – you can phone them to check on any items.

03 479 5332

MANAAKI (M BLOCK)

On the ground floor of M Block is AKO Espresso (our student training café),
Manaaki (our fully-licensed, student training restaurant), Student Health,
our Student Village Food Hall, a water cooler and toilets.
OP Food Design Institute and Functions manage all the catering, café and
restaurant services.

MĀORI STUDENTS

Māori students are supported by the friendly team at Te Punaka Ōwheo.
There is also Poho, a common space dedicated to Māori (see page 24).
For more information, go to op.ac.nz/students/maori-students/

MICROWAVES

Located around campus for your convenience – please keep these clean
and tidy and report any faults to OPSA.

NOTICE BOARDS

These are located on the ground floor of most blocks. Feel free to place your
own notices, but to avoid them being taken down, please add the date and put
them on an appropriate board. Check out the digital screens for current event
and more info.

OPSA

The Hub

03 477 6974 / Freephone 0800 762 786 (and ask to be put through
to OPSA)
opsa.org.nz

Our main office has comfy chairs, free bins for clothing and a fridge with food.
Our friendly staff are here to help you with anything you need so pop in to say
hi anytime!

Monday and Friday
9.00am – 3.00pm
Tuesday, Wednesday and Thursday
9.00am – 4.00pm
Please note: hours may be reduced over the breaks but we’ll let you know!

OUSA CLUBS AND SOCIETIES CENTRE

84 Albany Street (opposite the Uni Library)
03 479 5960
ousa.org.nz/clubsandsocs
facebook.com/ousaclubsandsocs

OPSA provides services and facilities at OUSA Clubs and Societies Centre
(Otago University Students’ Association). You get free entry with your student
ID card.

Playing a core role in the student community, Clubs and Socs is more than just
a place and space. It gives students an awesome opportunity to meet a diverse
range of people and have loads of fun.

OUSA’s core services are:
– Home to 160+ affiliated clubs and societies
– An in-house recreation programme
– Plenty of rooms for meeting, studying etc.
– Free breakfast, $4 lunch and a KiwiHarvest drop zone
– Showers, sauna etc.

Opening hours
Monday – Sunday (during academic year)
9.00am – 10.00pm
Monday – Friday (during summer break, semester and mid-semester breaks)
11.30am – 7.00pm

PARKING

Limited street parking is available all round campus. Please make sure you are
parking in the right spot as there’s always parking wardens around. Don’t park in
any of the numbered parks or student village parks as you might get towed.

Some parking is also available the Forsyth Barr Stadium close to campus.
Please register for this via our online Student Hub.

PASIFIKA STUDENTS AND SPACE

Pasifika students are supported by our Pasifika Advisors. We hold an array of
events to help you feel at home – this also revolves around community events
where you and your family are always welcome. Pasifika students also have a
designated space to study, get together and meet with other Pasifika students
on campus (G Block, Room G107).

For more information, go to studentservices.op.ac.nz/home/Pasifika-learners

POHO

Monday to Friday: 7.30am – 5.00pm

This is a common space dedicated to Māori students.
There’s always kai in the cupboard and info about what’s happening in the Māori
community (both on and off campus).

Come for a hot lunch on a Wednesday, and any other time to study, or have
a break.

Māori students can also access Poho out of hours with student ID

QUAD

This is the area outside The Hub, fixed with picnic tables, living campus produce
for you to pick and shady spots under the trees, it’s a great space for relaxing
or studying. Sometimes the student-run Food Truck is available so you can buy
your lunch and OPSA BBQs happen here too.

QUEER* SUPPORT

0800 12 10 23
022 571 3530
q.support@ousa.org.nz
ousa.org.nz/support/queer-support

Queer Support is part of the OUSA Support Centre (Otago University Students’
Association). This is located at 5 Ethel Benjamin Place.
OUSA Queer Support runs a peer support programme, a group for international
LGBTQIA+ students and events throughout the year. And the Queer Support
Coordinator provides info and support for Queer and Questioning students from
OP and the Uni.

Plus, UniQ Otago is a OUSA officiated club for queer and queer-friendly
students. They run a weekly coffee group and other social events. Search for
UniQ Otago on Facebook or email OtagoUniQ@gmail.com
More info

Curious – Full of resources, forums, questions and answers. Very interactive
and youth-friendly.

http://curious.org.nz
SouthTrans – support for transpeople in Dunedin.
http://southtransnz.wix.com/southtransnz
Rainbow Youth – NZ’s national queer youth site.
http://www.rainbowyouth.org.nz/
Agender – National support for transpeople.
http://www.agender.org.nz/
Dunedin Pride – Frigays, 18+ Trans and Gender Diverse Social Groups,
and Alphabet Soup.
https://www.facebook.com/DunedinPride/

QUICK ACCESS PHONE NUMBERS

Anglican Methodist Family Centre 03 477 0801
Campus Cop 03 479 4883
Central Otago Campus office 0800 765 9276 / 03 445 9900
Chaplain (Steve Downey) 03 972 7124
Citizens Advice Bureau 03 471 6166
Dunedin Community Law Centre 03 474 1922
Healthline 0800 611 116
Family Planning Association 03 477 5850
Lifeline Otago 03 474 9111
Need to talk 1737 (call or text)
OUSA 03 479 5332
OUSA Clubs and Socs 03 479 5960
Otago Polytechnic 0800 762 786 / 03 477 3014
OPSA 03 477 6974
Presbyterian Support Services 03 477 7115
Problem Gambling 03 471 6172
Rape Crisis 03 474 1592
Robertson Library 03 479 3793
Student Health 03 479 6082 (or 0800 762 786 and ask for Student Health)
Student Job Search 0800 757 562
Student Support/Success 0800 762 786
StudyLink 0800 88 99 00
Te Punaka Ōwheo 0800 762 786 / 027 201 9614
UNIPOL 03 479 5888
University Print 03 479 9143
Urgent Doctors (Dunedin) 03 479 2900

REDUCE, REUSE, RECYCLE

At OP, we separate compostable, recyclable and rubbish for landfill.
Please reduce the packaging waste you bring to OP or choose glass packaging
over plastic.

– It’s really important for us to recycle properly. Please ensure recycled items
are clean and that you take care to place the right item in the right bin.
– Glass bottles and jars can be recycled.
– If you’re eating in The Hub, please pop any leftover food in the organic
compost bin to help with our composting efforts.

RIDESHARING

Check out the OPSA website and if you can offer or need a ride to campus,
let us know – just check out the link https://www.opsa.org.nz/information/
ride-share/

SCHOLARSHIPS

For info about scholarships available at OP, please visit https://www.op.ac.nz/
students/scholarships/

You can also check with us about whether there’s any specific scholarships
available for a programme you’re interested in. We also have specific
scholarships for our Māori and Pasifika students so please make sure you ask
our team at Te Punaka Ōwheo or our Pasifika Advisors for help and advice.

givME is an extensive online database providing info about available
scholarships, awards and grants based on criteria, level of study and discipline
along with closing dates, application requirements and contact details.

It’s available at the Dunedin Public Library, or, if you have a Dunedin Public
Library Card, you can access it online at https://www.dunedinlibraries.govt.
nz/digital-library/funding

SECURITY

There are CCTV cameras on site around campus, but it’s best to keep your
valuables with you at all times. OPSA can look after items for you during office
hours if needed.

If you’re enrolled in a particular programme, you might be granted after hours
or specialised access – please see your school administrator to activate your ID
card for this purpose.

Suggestions for after hours security:
– ensure you have your mobile phone with you
– tell your family or flatmates which building you are going to and the time you
expect to be back
– ensure that doors to the building are properly closed behind you when
you leave
– use well lit entrances and walkways after dark and avoid walking home alone.

SMOKING

Smoking (including electronic devices) is prohibited in all areas of OP including
all buildings, balconies, outdoor areas on site and the Childcare Centre.

Other spaces
We encourage smokers to be considerate of others in open spaces not
controlled by OP, (such as public footpaths). We also encourage smokers to
consider the effects on the environment when disposing of cigarette butts and to
be aware that there is a risk of fire if cigarettes/butts are placed in rubbish bins.

Support
Student Health supports smokers who wish to quit (see Student Health contact
details on page 29). Alternatively, you can contact Quitline (0800 778 778).
This is a free service which includes after hours support (there is a nominal fee
for nicotine patches if desired).

STUDENT HEALTH (DUNEDIN)

Ground floor, M Block (Manaaki)
Harbour Terrace, Dunedin
03 479 6082 / Freephone 0800 762 786 (and ask for Student Health)

Appointments are available between 9.00am – 4.30pm (Monday – Friday).
Student Health is not a drop-in clinic so you will need to phone ahead for an
appointment time. Please also ensure you let us know if you can no longer make
your appointment so we can give the time to someone else.

The Student Health Centre provides the same services offered by your family
doctor. It also promotes health education, and offers health screening tests,
nutrition advice, vaccinations and some minor surgery options.

– If you’ve paid the Student Health Levy (as part of your fees), the cost for a
consultation is $15, or is free if you have a current Community Services Card.
– If you’ve not been charged the Student Health Levy (for example, distance
students) the service is still available but at a higher rate – please enquire
directly with Student Health for further details.
– International students will need to check with the Student Health Centre
about costs and insurance cover prior to making an appointment (our
International Student Support Advisor can help you with this).

Prompt payment of accounts helps keep our service going. Please pay your
account within 14 days (or we’ll need to add a $5 admin fee to the total owed).

Please let us know as soon as possible if your contact details change

STUDENT HUB (ONLINE)

op.ac.nz/hub

Your one-stop, online shop for student-related info including results, student
support details, your timetable and links to other important pages.
Please remember to update your details if you change your address, phone
number or personal email address while studying with us. You can do this from
the ‘My Details’ section.

The Student Hub also holds a link to Your Voice @ OP. This online platform
is a place where you can directly email OP’s CE (Megan Gibbons) with your
thoughts/suggestions or fill in an anonymous feedback form with compliments,
complaints or comments in general. OP is going to be redeveloping the Student
Hub soon so watch this space!

STUDENT SUPPORT

We have a dedicated team of staff to support you before, during and after your
studies, ensuring you get the most out of your time as a student.

Student Success Team
Big green desk in The Hub
0800 762 786
studentsuccessdn@op.ac.nz
studentservices@op.ac.nz

Life on campus can be exciting and challenging and the Student Success Team
are here to support you and help you through any issues that might arise.

Our services include:
– Academic support
– Access to counselling (see page 7 for more info)
– Adjustment to student life
– Advocacy
– Balancing workload and family commitments
– Career guidance (see more info below)
– Chaplain (see page 6 for more info)
– Distance student support
– Health concerns and referrals
– International student support (see page 32 for more info)
– Isolation and relocation issues
– Learning support
– Māori student support (see page 34 for more info)
– Pasifika support and scholarships
– Pastoral care
– Peer tutors
– Referral to community and government agencies
– Removing barriers for students with accessibility issues (see page 31 for
more info)
– Student visa renewals for international students
– Wellbeing.

Making an appointment

You can make an appointment for our student support services online –
https://outlook.office365.com/owa/calendar/bookingsstudentsuccess@
op.ac.nz/bookings/. Or, use the contact details to call or email to book a time.
Accessibility Support
Accessibility@op.ac.nz

This service used to be called Disability but our students chose to rename
it Accessibility.

Accessibility services currently include:
– Equipment and furniture
– Classroom notetakers
– Alternative examination arrangements
– Adaptive technology
– Peer tutors
– Financial and resource assistance
– Reader-writers
– Pastoral care and coping strategies
– Campus orientation and classroom support
– Liaison with lecturing staff and community agencies.

Career Support
Careers@op.ac.nz
This service is available to prospective and current students. We offer expert
guidance and a friendly ear to help you make informed career decisions
based on your own personal values, goals and interests. We can discuss
career options, a possible programme of study, job applications or interview
techniques, or any other career-related topic.

International Student Advisor
Internationalstudentsupport@op.ac.nz
Our emergency 24/7 contact number is 021 735 421.
Studying in a different country can be a little scary and we’re here to hopefully
make things slightly easier.

Services we provide are:
– International orientation and student activities
– Pre-graduation celebrations
– Help with medical and travel insurance
– Student visa renewals
– Student advocacy.

We are also available to help you with any concerns you have about your
studies, personal issues or adapting to life in New Zealand. We are patient and
understanding and know it is sometimes difficult to communicate when English
is not your first language. Please come and speak with us and let us help and
support you.

Learning Advisors
studentsuccessdn@op.ac.nz
We’re here to help you with your learning once you start studying at OP.
Our services include:
– Facilitated study groups and tutorials
– English grammar and literacy development
– Study cards, and more.

Pasifika Support
Pasifika@op.ac.nz
Talofa lava, Kia Orana, Malo e lelei, Fakaalofa lahi atu, Bula Vinaka, Malo ni,
Halo ola keta, Mauri, Fakatalofa atu and warm Pacific greetings.
A sense of cultural wellbeing and belonging is vital to your success and we’re
here to help you achieve academically, spiritually and culturally. Our Pasifika
Support Advisor is based in The Hub and provides support for all our
Pasifika students. See page 24 for further information about services for
Pasifika students.

Student Advisors
studentsuccessdn@op.ac.nz
Our Student Advisors can talk in person, via phone, video or email. They can
help you with any personal problems or study issues as you settle into life at OP,
and offer continued assistance throughout your time with us.
We also have a Student Advisor for students from a refugee background.
Coming to a new country, learning a new language and trying to integrate into
a new culture are big challenges and we want to help you understand, navigate
and adapt to a different system so that you get the best possible outcome
at OP.

Wellbeing Support
Wellbeing@op.ac.nz
Our Wellbeing Advisors provide a confidential service that can be accessed on
an ongoing basis while you study. They can help you identify what’s impacting
on your study/life and what you need to stay on track. Down-to-earth, practical,
emotional support. Check out the wellbeing toolbox – studentservices.op.ac.
nz/wellbeing-toolbox/

SUSTAINABILITY

This is a core value at OP. We’re keen to minimise our environmental footprint
and encourage all our staff and students to embrace sustainable practices.

There’s always sustainability projects happening that you can get involved in.
Ask at OPSA or ask your lecturers.

TE PUNAKA ŌWHEO

The Hub, Dunedin Campus

0800 762 786
tepunakaowheo@op.ac.nz

Whether you’re in need of advice, study support or a warm and inviting space
to relax, you’ll find it at Te Punaka Ōwheo, our Māori Support Centre. It’s our
role to support our tauira to flourish at OP. We do this by offering a range of
services and respond to individual student needs. Our approach is holistic and
underpinned by Māori values and best practice.

Our services include:
– Wāhi Māori
– Whānaukataka
– Iwi registration
– Tuakana-Teina Peer mentoring
– Scholarship advice
– Hardship support and advice
– Financial support and advice from qualified budget advisors
– StudyLink support
– Counselling
– Computers and Wi-Fi
– Kai
– Academic support and advocacy

We also have our dedicated space for Māori students – Poho (see page 24 for
more info).

UNIPOL RECREATION CENTRE

University Plaza, 130 Anzac Avenue, Dunedin
03 479 5888
recreation@otago.ac.nz
otago.ac.nz/recreation
Unipol Recreation
unipol_recreation

There’s something for everyone at Unipol – group fitness, cardio, weights and
functional training zones, social sport, table tennis, pool, foosball, drop-in court
spaces. Plus, we have an Outdoor Rental Centre where you can hire anything
from surfboards to skis.

Opening hours
Monday – Friday: 6.00am – 10.30pm
Saturday: 8.00am – 9.00pm
Sunday: 9.00am – 10.30pm

VOTE

You’ll be given several opportunities throughout the year to vote for OPSA
positions such as President, Advisory Board members and Programme and
College Representatives.

WASTE

Waste is a key area of focus for Otago Polytechnic’s sustainability goals.
You’ll find a lot of waste minimisation initiatives around campus such as no
takeaway coffee cups at Eden Café. If you have questions about waste systems
on campus reach out to Campus Services. Contact compost@op.ac.nz for all
organic waste questions.

WATER COOLERS

These are located in most blocks around campus – drinking fountain and bottle
filling available.

X-CHANGE

We can help you exchange your unwanted goods, textbooks or personal items.
Check out the free bins in The Hub.

YEAR PLANNER

Pick up your free planner and fill up your welcome pack from OPSA.
Public and primary school holidays are listed. Make sure you check your
OP timetable for term breaks and holidays as some programmes may differ

ZERO

Tolerance of bullying, harassment, illegal drugs or smoking on campus!